AmLoree Boutique is happy to refund your money if you are not satisfied with an item. Items you are returning must be returned within 10 days of receiving your order. Once I receive the item back, you will be reimbursed, which may take up to 10 business days. Please affix your name and order number to the package when mailing back.
Shipping on all orders is always FREE! Once your order receives a tracking number, AmLoree Boutique is no longer responsible for your purchased item(s), and we are not responsible for any lost or stolen merchandise, or delays in shipping. If your order is considered "delivered" via tracking number, it is your responsibility to reach out to USPS if necessary. We are not responsible for refunding or replacing any lost or stolen merchandise.
Merchandise can only be returned if unworn, unwashed, unaltered, not damaged, and only if the tags are still in tact. There should be no signs of wear, including make-up stains or deodorant marks. AmLoree Boutique cannot accept an exchange or return, and will not process a refund on products because of damages as a result of the removal of clothing tags. Please use caution when removing merchandise tags (if applicable), and please wash clothing according to instructions on product tag. Returns that are received and do not meet the above criteria are subject to a $19.95 shipping and handling fee to be returned to you, in which you will receive an invoice that will need to be paid within 3 days. We reserve the right to reject any items returned to us.
Exchanges are not guaranteed as I have limited product. If you are looking for an exchange, please EMAIL me at email@example.com so that I can confirm if I have product availability. If I confirm, please include a note in the package you are sending back so I know it is an exchange, along with your name and order number. Any exchanges will not be sent out until item being exchanged is received. Exchanged merchandise must meet the same guidelines as returns. You are responsible for paying any shipping fees to send an item back.
Shipping and handling of all returns and exchanges is the buyers’ responsibility. It is recommended to always get a tracking number when shipping an item back for return or exchange so that you have a way of tracking your item with the post office/carrier if needed. Shipping costs are non-refundable when returning/exchanging an item.
Purchases That Are Final
All sale, clearance, last chance, or markdown purchases are FINAL and no returns or exchanges can be accepted.
Damages must be reported within 24 hours of delivery confirmation date. If an item is damaged, please complete the items below:
-Take a picture of the damaged area on the merchandise
-Email the picture to firstname.lastname@example.org, indicating "Damaged" in the subject line. Be sure to include your name, order number, and product name.
Email email@example.com with any questions!